What this service covers
Waterproofing addresses pathways that allow water into a property. The appropriate method depends on whether entry occurs through foundation cracks, joints, drainage, roofs, or exterior grading.
The actual scope should follow an on-site assessment. Material type, contamination, exposure time, hidden cavities, and the source all affect what can be dried, cleaned, removed, or restored.
Common causes
- Plumbing or appliance failure
- Weather, drainage, or building-envelope entry
- A concealed leak or delayed discovery
Signs you may need this service
- Visible water, staining, or damp materials
- Musty odour or elevated indoor humidity
- Warping, bubbling finishes, or persistent moisture
What the restoration process generally involves
- Make the area safe and stop the source when possible
- Remove standing water and assess moisture movement
- Dry, monitor, clean, and plan necessary restoration
What to do immediately
Prioritize people over property. Avoid wet electrical systems, contaminated water, sagging ceilings, and unstable materials. If conditions are safe, stop the source, move unaffected contents away, and take photos without delaying urgent help.
When to contact a professional
Professional assessment is appropriate when water extends beyond a small, fully visible area, has entered building assemblies, may be contaminated, or cannot be dried promptly with safe household methods.